Billing

How do I pay for my Ads?

With a credit card, unless otherwise agreed to by Disney. All major credit cards are accepted. To submit a campaign, you will be required to provide your credit card information and apply it to your Ad Account for billing and payment of your Ad campaigns. You can set up one or more credit cards as payment methods for use in your Ad Accounts. An Ad Account will use only one active payment method. You can update your payment method information and replace the payment method used in your Ad Accounts, as needed.

What payment methods can be used?

Currently, only credit cards can be used, unless otherwise agreed to by Disney. All major credit cards are accepted.

When will I be charged?

Note: Threshold billing is in the process of being rolled out. With threshold billing, you are charged for delivered impressions for campaigns when they reach or exceed your organization’s billing threshold amount in your Ad Accounts as a cumulative total. You will also be charged for the balance of accrued delivered impressions on each Ad Account at the end of the month for standard campaigns or at the end of the week for political campaigns regardless of whether or not your threshold was previously met during that month or week, respectively. If you see an “Autopayment Threshold” amount in the organization details in your user profile, it is available to you now.

After your campaign goes live, the payment method on the Ad Account will be charged only for delivered impressions. We will send you a confirmation when you are charged.

Standard, Weekly Billing

Ad Accounts that are not yet on threshold billing will have the credit card associated with the campaign first charged on the next billing date after the applicable campaign goes live. Our system automatically charges on the 3rd, 11th, 19th, and 27th of the month. Due to system processing times, if you schedule a campaign to begin the day before one of these automatic charge dates, we will begin charging you the next week (i.e. if your campaign starts on January 2, your first charge will be January 11 instead of January 3).

Threshold Billing

Ad Accounts on threshold billing are charged each time delivered impressions for campaigns reach or exceed your organization’s billing threshold amount in your Ad Accounts as a cumulative total during the month for standard campaigns or during the week for political campaigns. You will also be charged for the balance of accrued delivered impressions on each Ad Account at the end of the month for standard campaigns or at the end of the week for political campaigns regardless of whether or not your threshold was previously met during that month or week, respectively.

The number of times you are charged on the Ad Account will also vary based on the number of billing events during the month for standard campaigns or during the week for political campaigns and how you prefer to pay for them.

Billing events occur each time delivered impressions for campaigns reach or exceed your organization’s billing threshold amount in your Ad Accounts as a cumulative total during the month for standard campaigns or during the week for political campaigns, which may occur multiple times if your threshold is met repeatedly during the month or week, as applicable. A billing event will also occur at the end of the month for standard campaigns or at the end of the week for political campaigns for the balance of accrued delivered impressions on each Ad Account regardless of whether or not your threshold was previously met during that month or week, respectively.
When the billing event occurs on the Ad Account, you are charged separately for each campaign or once for campaigns aggregated by Ad Account based on your billing and transaction preference setting.

How will my billing be affected if I pause or cancel a campaign?

If you pause or cancel your campaign, Hulu will stop delivering impressions. You will only be charged for delivered impressions, including any that run during the short period while we process your pause or cancellation request.

If you resume a paused campaign before it is scheduled to end, impression delivery and associated charging will resume on a regular billing schedule or based on your billing threshold if your organization is on threshold billing.

Can I add more than one payment method?

Yes. You can set up one or more credit cards as payment methods for use in your Ad Accounts for billing and payment of your Ad campaigns. Each Ad Account can be set up with one of these payment methods.

Will I need to enter my payment method info for each campaign?

No. Once entered, your payment method information will be saved and can be used in your Ad Accounts for billing and payment of your Ad campaigns. You can set up one or more credit cards as payment methods for use in your Ad Accounts. An Ad Account will use only one active payment method. You can update your payment method information and replace the payment method used in your Ad Accounts, as needed.

How do I set up billing by campaign or Ad Account on my Ad Accounts?

Note: A billing and transaction option on the Ad Account for invoicing and transactions by individual campaign or for campaigns aggregated by Ad Account is in the process of being rolled out. If you see a “Bill by” option on Ad Accounts under your Brand or the Brands of your client advertisers, it is available to you now.

If the “Bill by” option is not available to you now, transactions and billing will be by campaign.

If the “Bill by” option is available to you now, it is used to control how transactions and invoices are generated on the Ad Account for delivered impressions which is by individual campaign or for campaigns aggregated by Ad Account.